[PDF.79wl] Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way

Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way

[PDF.uo23] Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way

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 | #1153267 in Books |  Triarchy Press Ltd |  2008-11-04 | Original language:English | PDF # 1 |  9.61 x.48 x6.69l,.81 | File type: PDF | 224 pages

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||0 of 0 people found the following review helpful.| Five Stars|By Customer|Should be mandatory stuff for anyone even thinking about reorganizing public administrations|5 of 5 people found the following review helpful.| The terrible consequences of Goodhart's Law|By Dr. Peter Davies|"When a measure becomes a target, it ceases to be a measure." Goodhart's Law is as powerful, if n

The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and elsewhere, there's been massive investment in public sector 'improvement', 'customer choice' has been increased and new targets have been set and refined. But our experience is that things haven't changed much. This is because governments have invested in the wrong things. Belief in targets, incentives and inspection; belief in...

You easily download any file type for your device.Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way   |  John Seddon.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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